Contact Us

Contact Us

Need help with an order, shipping, or general questions? Reach out. We read every message and respond as quickly as possible during support hours.

Send us a message

For faster support, include your order number (if you have one) and a clear description of the issue.

    Please don’t send credit card details or sensitive payment information via this form or email.

    Highrose, LLC

    1401 21st Street Ste R
    Sacramento, CA 95811
    Support Time:

    Monday – Friday, 8:00 AM – 5:00 PM
    Typical response time:
    Within 24–48 business hours (often sooner).

    Quick help

    • Order support: Include your order number + the email used at checkout.
    • Shipping questions: Tell us your destination and what you ordered, we’ll help estimate timelines.
    • Returns: Share the reason + photos (if item arrived damaged) so we can help faster.
    • Business inquiries: Use a clear subject line so it doesn’t get buried.

    Our location

    1401 21st Street Ste R, Sacramento, CA 95811