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Highrose, LLC
1401 21st Street Ste R
Sacramento, CA 95811
Sacramento, CA 95811
Email:
[email protected]
[email protected]
Phone:
(916) 492-0727
(916) 492-0727
Support Time:
Monday – Friday, 8:00 AM – 5:00 PM
Monday – Friday, 8:00 AM – 5:00 PM
Typical response time:
Within 24–48 business hours (often sooner).
Within 24–48 business hours (often sooner).
Quick help
- Order support: Include your order number + the email used at checkout.
- Shipping questions: Tell us your destination and what you ordered, we’ll help estimate timelines.
- Returns: Share the reason + photos (if item arrived damaged) so we can help faster.
- Business inquiries: Use a clear subject line so it doesn’t get buried.
Our location
1401 21st Street Ste R, Sacramento, CA 95811
