Key Points

• We collect information to process orders, provide support, and improve the website experience.
• Payments are processed securely by Stripe. We do not store your full payment card details.
• We do not sell your personal information to third-party marketers.
• We use cookies and similar technologies for site functionality, analytics, and security.

1) Information We Collect

A. Information you provide to us

• Contact details: name, email address, phone number.
• Order details: shipping address, billing address, items purchased, order notes (if any).
• Support communications: messages you send us, including attachments or photos (if provided).

B. Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referral URLs.
• Log data: access times, errors, performance data used to maintain and secure the site.
• Cookies and similar technologies: used for core site functions, analytics, and security.

C. Payment information

We use Stripe to process payments. Your payment card information is submitted directly to Stripe via a secure payment flow.
We do not collect or store your full payment card number.

2) How We Use Your Information

We use personal information for the following purposes:

• Order fulfillment: process transactions, ship orders, send order confirmations and updates.
• Customer support: respond to requests, questions, returns, and refunds.
• Security and fraud prevention: protect the website, prevent abuse, and reduce fraudulent activity.
• Site improvement: understand usage trends, troubleshoot issues, and improve performance and user experience.
• Legal compliance: comply with applicable laws, regulations, and lawful requests.

3) How We Share Your Information

We may share personal information with trusted service providers only as needed to run our business and provide services to you, including:

• Payment processing: Stripe (to process payments securely).
• Shipping and logistics: carriers and fulfillment partners to deliver your order.
• Website operations: hosting, analytics, performance monitoring, and security providers.
• Compliance and legal: if required to comply with laws, respond to lawful requests, or protect our rights and customers.

We do not sell your personal information to third-party marketers.

4) Cookies & Tracking Technologies

We use cookies and similar technologies to keep the website functioning, improve performance, analyze traffic, and help prevent fraud.
You can control cookies through your browser settings. Disabling cookies may affect site features and checkout functionality.

5) Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, including maintaining records for business,
legal, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage
is 100% secure, and we cannot guarantee absolute security.

7) Your Choices & Rights

Depending on where you live, you may have rights related to your personal information, such as the right to:

• Request access to personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of certain information, subject to legal and operational requirements.
• Opt out of marketing emails (if we send them) by using the unsubscribe link or contacting us.

To make a request, contact us using the information below. We may need to verify your identity before completing certain requests.

8) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

9) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, services, or legal requirements.
Changes will be posted on this page with an updated effective date.

10) Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: