Privacy Policy
Effective Date: December 11, 2025
1. Introduction & Scope
This Privacy Policy outlines the practices of Highrose, LLC regarding the collection, utilization, and protection of your personal information. This policy applies specifically when you:
- Navigate or browse our website (“Site”).
- Purchase physical goods from our online store.
- Engage with our support team via email or contact forms regarding your orders.
By accessing the Site, you acknowledge and consent to the data practices described herein.
2. Information We Collect
A. Information You Provide
To facilitate the sale and delivery of physical products, we may collect:
- Identity Data: Name, email address, and telephone number.
- Logistics Data: Shipping destination and billing address.
- Transaction History: Records of the physical items you have purchased or returned.
B. Payment Data
We utilize secure, PCI-compliant third-party payment processors. Highrose, LLC does not store your full credit card number or sensitive security codes on our servers.
C. Automated Data
When you visit the Site, we automatically gather technical data such as your IP address, browser type, device characteristics, and general location data to assist with logistics estimation and site optimization.
3. Purpose of Data Processing
Our primary reason for collecting data is to successfully fulfill your orders for physical merchandise. Specifically, we use your information to:
- Process Transactions: Manage payments, coordinate shipping, and deliver products to your door.
- Provide Support: Address inquiries regarding order status, returns, or product specifications.
- Optimize the Site: Analyze traffic patterns to improve store navigation and product availability.
- Ensure Security: Detect fraudulent activity and comply with applicable tax and legal obligations.
4. Disclosure of Information
Highrose, LLC does not sell your personal information. We may, however, share necessary data with trusted third parties solely to operate our business:
- Operational Partners: Entities that assist with payment processing, shipping carriers (e.g., USPS, UPS, FedEx), and email hosting services.
- Legal Compliance: We may disclose data if compelled by law, court order, or to protect our legal rights.
- Business Transitions: In the event of a merger or acquisition, customer information may be transferred as a business asset.
5. Security & Retention
Data Protection: We employ industry-standard technical safeguards, including encryption, to secure your data. However, please note that no method of transmission over the internet is completely infallible.
Retention Period: We retain personal information only for as long as necessary to fulfill your orders, process returns, and satisfy tax or legal record-keeping requirements.
6. Your Rights & Choices
You maintain control over your personal data. Your rights include:
- Access & Correction: Requesting a copy of the data we hold or correcting inaccurate information.
- Opt-Out: Unsubscribing from marketing communications via the link in our emails.
- Regional Rights: Residents of certain jurisdictions (e.g., California, EEA) may have enhanced rights regarding data deletion or portability.
To exercise these rights, please contact us using the information provided in Section 8.
7. Additional Provisions
Minors: Our Site is not designed for children under the age of 13, and we do not knowingly collect data from minors.
External Links: We are not responsible for the privacy practices of third-party websites linked from our Site.
Updates: This policy may be revised periodically. The “Effective Date” at the top of this page reflects the current version.
Privacy Inquiries
If you have questions regarding this Privacy Policy or our data handling practices, please reach out to us: